Frequently Asked Question
What products do you offer?
Pro Clipper Depot is an online store offering hair clippers, hair trimmers, and electric shavers through a structured ecommerce platform. The website includes product listings with product images, available options, and product specifications for online browsing and purchasing.
How can I place an order?
Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.
What payment methods do you accept?
We accept payments through American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, and Visa.
How long does shipping take?
Orders are typically processed within 1–2 business days. Standard delivery time is 5–8 business days after dispatch, depending on the shipping destination and carrier. Free shipping is available on all orders.
Do you offer international shipping?
We only ship to the United States now, but we plan to expand to other countries.
What happens if my payment is declined?
If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.
What is your return window?
Customers in the United States may return eligible items within 14 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.
Who pays for return shipping?
We cover the return shipping costs, so you can return items at no extra charge.
Do you charge restocking fees?
No, Pro Clipper Depot does not charge any restocking fees.
How long do refunds take?
Once your return is received and approved, refunds are processed within 14 business days. Refunds are always issued back to the original payment method used at checkout.
Company Information
Pro Clipper Depot
Address: 1957 Cynthia Ln, Merrick, NY 11566, United States
Phone: +1 516 557-7812
Email: support@proclipperdepot.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We respond within one business day.