Last updated: July 23, 2026
Order Cancellation Requests
Please contact us as soon as possible when you need to cancel an order. A cancellation request is not confirmed until Pro Clipper Depot sends written confirmation that the order was successfully cancelled.
Orders can enter processing soon after they are placed. We may be unable to cancel an order after it has been packed, transferred for fulfillment, or shipped.
How to Request Cancellation
Email support@proclipperdepot.com or call +1 516 557-7812. Include your order number, the name and email used for the order, and a brief cancellation request.
Order Cutoff Time
Our published 12:00 PM Eastern Time cutoff is used for shipping-processing estimates. It does not guarantee that an order can be cancelled before or after that time.
Successful Cancellations
We do not charge a cancellation fee for an order that we successfully cancel before shipment. When payment has already been captured, the eligible amount will be returned to the original payment method. Your bank or payment provider controls how long the credit takes to appear.
Orders That Have Shipped
An order cannot be cancelled after shipment. After delivery, an eligible item may be submitted for return under our Return & Refund Policy.
Incorrect Address or Order Details
Contact us immediately when shipping or contact information is incorrect. We will try to help, but changes are not guaranteed after processing begins. Customers are responsible for providing a complete and accurate delivery address at checkout.
Contact
Pro Clipper Depot
1957 Cynthia Ln, Merrick, NY 11566, United States
support@proclipperdepot.com
+1 516 557-7812
Monday–Friday, 9:00 AM–5:00 PM Eastern Time