California & Consumer Policy

Effective Date: October 6, 2025

At ProClipperDepot, we respect your privacy and are committed to protecting your personal information. This California Privacy & Consumer Protection Policy explains how we collect, use, and share personal data of California residents, and your rights under the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following personal information from California residents:

  • Identifiers: Name, email, phone number, shipping and billing address
  • Payment Information: Credit/debit card details, Visa, Mastercard, American Express, Discover, Diners Club, UnionPay, Shop Pay, PayPal, Google Pay, JCB, elo payment info (processed securely)
  • Internet/Device Information: IP address, browser type, operating system, and device identifiers
  • Purchase & Order Information: Items purchased, order history, shipping details, and delivery information
  • Customer Support Information: Communications with our support team, inquiries, and feedback

2. Sources of Personal Information

We collect personal information directly from you when you:

  • Create an account or place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions or surveys

We may also collect information automatically through our website using cookies, analytics, and tracking technologies.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including shipping and billing
  • Respond to customer inquiries and provide support
  • Improve our website, products, and services
  • Send marketing communications if you have opted in
  • Comply with legal obligations and prevent fraud
  • Monitor and analyze website usage and traffic patterns

4. Sharing Personal Information

We do not sell your personal information. We may share information with trusted third parties for business purposes, including:

  • Payment processors (Visa, Mastercard, American Express, Discover, Diners Club, UnionPay, Shop Pay, PayPal, Google Pay, JCB, Elo.)
  • Shipping carriers (UPS, FedEx, USPS)
  • Marketing and analytics service providers
  • Legal authorities when required by law

5. Your California Privacy Rights

California residents have the following rights under the CCPA:

a. Right to Know

You have the right to request details about the personal information we collect, use, and share.

b. Right to Delete

You may request deletion of your personal information, subject to certain exceptions (e.g., legal or transactional obligations).

c. Right to Opt-Out of Sale

We do not sell personal information to third parties.

d. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights under California law.

To exercise your rights, please contact us at support@proclipperdepot.com we will respond within 45 days as required by law.

6. Cookies & Tracking Technologies

  • Our website uses cookies, pixels, and similar technologies to improve user experience, analyze traffic, and serve relevant ads.
  • You may choose to disable cookies in your browser, but some website features may not function properly.
  • Third-party partners may also place cookies for analytics or advertising purposes.

7. Do Not Track (DNT) Signals

  • Some browsers allow users to send “Do Not Track” signals.
  • Currently, our website does not automatically respond to DNT signals, but we respect your privacy choices.

8. Third-Party Analytics & Advertising

We use third-party services such as Google Analytics and advertising platforms to:

  • Understand user behavior and preferences
  • Improve marketing campaigns
  • Show personalized promotions (for users who opted-in)

Personal information collected by these third parties is subject to their own privacy policies.

9. California Shine the Light Disclosure

California law permits residents to request information about disclosures of personal information to third parties for marketing purposes.

  • To make such a request, email us at support@proclipperdepot.com
  • We will respond with details about information shared for direct marketing purposes during the preceding calendar year.

10. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

11. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions
  • Provide services and support
  • Comply with legal obligations

After this period, personal information is securely deleted or anonymized.

12. International Customers & Data Transfers

If you access our website from outside the United States, your data may be transferred to and stored in the U.S. We implement safeguards to ensure your personal information is protected in compliance with applicable laws.

13. Minors

Our website is not directed to children under 16 years old. We do not knowingly collect personal information from children under 16. If we discover such information, we will promptly delete it.

14. Fraud Prevention & Security Monitoring

We monitor transactions for suspicious or unauthorized activity to prevent fraud.

  • Orders with inconsistent billing and shipping addresses may be temporarily held for verification.
  • High-value or bulk orders may require additional identity verification.
  • Fraudulent transactions may result in cancellation and legal action.

15. Legal Disclaimer & Liability

While we take reasonable measures to protect personal information, ProClipperDepot cannot guarantee complete security. By using our website, you acknowledge and accept these risks.

16. Changes to this Policy

We may update this California Privacy & Consumer Protection Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

17. Contact Us

If you have questions or want to exercise your CCPA rights:

Business Name: ProClipperDepot

Registration Number: 516-557-7812

EIN: 39-4700613

Address: 231 Cuba Hill Road, Huntington, New York 11743, USA

Email: support@proclipperdepot.com

Phone: +1 (516) 557-7812

Business Hours: 9:00AM–5:00PM (Mon–Fri), (GMT-05:00) Eastern Standard Time (New York)

ProClipperDepot – Committed to Protecting Your Privacy and Rights in California.