Payment Policy

Effective Date: October 6, 2025

At ProClipperDepot, we want your shopping experience to be secure, transparent, and hassle-free. This Payment Policy explains how we process payments, protect your data, and handle refunds, disputes, and related matters.

1. Accepted Payment Methods

We accept the following payment options:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • UnionPay
  • Shop Pay
  • PayPal
  • Google Pay
  • JCB
  • Elo

All payments are processed securely and encrypted to protect your financial information.

2. Payment Currency

All transactions are processed in the currency displayed at checkout. If you are shopping from a different country, your bank or payment provider may apply a foreign transaction or currency conversion fee.

3. Payment Security & Compliance

  • We are PCI DSS compliant and use SSL encryption to secure all transactions.
  • Your credit card or payment details are never stored on our servers.
  • We regularly monitor payments for security issues or fraud.

4. Authorization and Verification

  • Payment authorization is required by your card issuer or payment provider before order processing.
  • Orders may be temporarily held for verification in case of suspicious activity or high-value purchases.
  • We may contact customers for additional verification before fulfilling an order.

5. Billing Information

  • Ensure that your billing information matches the cardholder’s details.
  • Incorrect billing information may result in payment failure or delayed processing.
  • We are not responsible for payment declines caused by incorrect billing details provided by customers.

6. Fraud Prevention

At ProClipperDepot, we prioritize the safety of our customers and our business. To prevent fraud:

  • All transactions are monitored for unusual or suspicious activity.
  • Orders with inconsistent billing and shipping addresses may be temporarily held for verification.
  • High-value or bulk orders may require additional identity verification.
  • Suspicious transactions may be canceled or flagged, and customers will be contacted for confirmation.
  • Any fraudulent activity may result in account suspension or legal action.

7. Payment Disputes

  • Any dispute or chargeback request must be communicated to us immediately at support@proclipperdepot.com
  • We reserve the right to investigate and provide evidence to the payment provider regarding authorized transactions.
  • Fraudulent claims may result in account suspension and legal action.

8. Refunds and Reversals

  • Refunds are issued to the original payment method only.
  • Refunds typically take 7 business days (Mon–Fri) depending on your bank or payment provider.
  • Original shipping or processing fees are non-refundable unless explicitly stated.

9. Refund Exceptions

  • Items purchased using gift cards or store credit follow a separate refund policy.
  • Non-returnable items (like used grooming tools, consumables, or clearance items) are not eligible for refunds.
  • Pay-later installments (Shop Pay, PayPal Pay Later) refunds are subject to the terms of the respective provider.

10. Recurring Payments / Subscriptions (if applicable)

  • If you are enrolled in a subscription or recurring payment, payments will be automatically processed at the scheduled interval.
  • You may cancel recurring payments according to the provider’s terms.
  • Refunds for partial subscription periods may be handled differently, depending on the subscription plan.

11. Taxes and Additional Fees

  • Applicable taxes (VAT, GST, or local sales taxes) are excluded in the displayed price where required.
  • International customers may be responsible for customs duties or import taxes.
  • Any additional bank fees or currency conversion charges are the responsibility of the customer.

12. Security & Privacy

  • All transactions are encrypted using industry-standard protocols.
  • Customer financial information is only used for payment processing and is never shared with third parties for marketing purposes.
  • Please refer to our Privacy Policy for more details on data handling.

13. Terms of Use Reference

  • By completing a purchase, you agree to comply with our Terms of Use and this Payment Policy.
  • Any violation of these terms may result in cancellation of orders or suspension of your account.

14. Contact Us

If you have any questions or issues related to payments:

Business Name: ProClipperDepot

Registration Number: 516-557-7812

EIN: 39-4700613

Address: 231 Cuba Hill Road, Huntington, New York 11743, USA

Email: support@proclipperdepot.com

Phone: +1 (516) 557-7812

Business Hours: 9:00AM–5:00PM (Mon–Fri), (GMT-05:00) Eastern Standard Time (New York)